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Administration and IT

Course Level:  National 4

Administration is a growing sector which offers wide-ranging employment.  By studying Administration and IT learners will develop an understanding of administration in real life contexts and they will develop skills in a range of administrative ICT applications.  

The Administration and IT course consists of 4 units:

Administrative Practices

This unit gives learners an introduction to administration in the workplace and includes employment legislation, customer care and skills, qualities and attributes administrators need.

IT Solutions for Administrators

Learners will develop IT skills and become familiar with a range of software applications including word processing, databases, spreadsheets and desk top publishing.

Communication in Administration

Learners will use IT for gathering and sharing information with others and emerging technologies can be incorporated to ensure that the course remains current and relevant.

Added Value Unit: Administration and IT Assignment

In the added value assignment learners will use the knowledge and skills developed in the other units to complete practical tasks to organise and support a small-scale event.

Course Level:  National 5

Learners will acquire skills in problem solving and organising and managing information by using a wide range of ICT applications.  Learners will also become aware of emerging technologies in the workplace and the impact of ICT on administration.

The Administration and IT course consists of 3 units:

Administrative Practices

Learners will develop an understanding of employment legislation, customer care and the skills, qualities and attributes required of administrators.  They will apply their understanding by carrying out a range of administrative tasks required for organising and supporting events.
IT Solutions for Administrators

Learners will develop skills in IT, problem solving and organising and managing information in administration-related context, using a variety of industry standard software applications.  
Communication in Administration

Learners will use IT to gather and share information and will develop ability to identify and use the most appropriate methods for gathering information.

In order to gain the National 5 Administration and IT course award the learner must pass all of the above units and also the external course assessment.

Further information can be obtained from:

National 4 Administration:

http://www.sqa.org.uk/sqa/45687.html

National 5 Administration:

http://www.sqa.org.uk/sqa/45688.html